Important Notice Concerning COVID-19

• Our team members have been provided with a sufficient supply of hand sanitisers, gloves, masks, paper towels and disinfectant products.
• Hand sanitiser is available for guests in public areas.
• We continue providing up-to-date information & personal hygiene protocols to our employees and to clarify procedures and policies around mitigating the risks associated. with COVID-19.  
• Each of our team members has been briefed on how to deal with guests who are feeling unwell. We have implemented additional cleaning & sanitisation of all of the common touch points such as door handles; reception desk; stairs bannisters and public areas.
• Our cleaning and disinfectant products are provided by www.ECOLAB.COM.
• All our towels and bed linen are provided by www.KingsLaundry.com

Front Office

• We have introduced express check in and check out facility for all arrivals and departures (your credit card will be pre-authorised on arrival, charged on departure and we will send you a receipt via email).We ask that our guests use credit or debit card.
• Our hotel receptions have sneeze screens.

Bedrooms

• We have ensured that our linen, towels and other textile items are washed on a higher temperature by a professional laundry facility.
• We have implemented full procedures for sanitizing our bedrooms including all touch points.

How you can help as a Guest

• Should you present with any symptoms of Coronavirus or feel unwell during your stay, we kindly ask that you stay in your bedroom and contact our Front Desk team.
• We will arrange for a Doctor to contact you and they will provide further instructions.
• If you have any questions or concerns you can contact the front desk by phone and the a senior member of staff will assist you.